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For over fifty years, Mori Seiki has been delivering NC machine tools, peripherals and systems to customers based on the premise of super precision, solid construction and the best support services possible. Our development as a company has literally paralleled the evolution of the numerically controlled machine tool. Since the inception of NC, we have proudly made more than 100 models of CNC lathes, more than 40 models of machining centers and delivered over 102,000 machines worldwide.
Over these years, we have stood unwavering by our commitment to ensure that every single machine we build performs to the highest degree of accuracy and reliability that customer's demand. To do this, we have built a technical support system that promptly assists customers and distributors around the world with detailed servicing and technical support. We continue to expand and upgrade the system at every opportunity and call. Within Japan, the Service Centers work with the Parts Centers to manage customers' machines, while the 34 Technical Centers offer technology and service. The number of Technical Centers overseas, especially in Asia, is growing.
Mori Seiki is strengthening efforts in every area. In production, we want to improve our quality controls from within the best production environment possible, as well as boost productivity, while in research and development, digital design using 3-D CAD systems is being promoted to shorten delivery time and reduce costs. In machines, we had a smash hit with the NV5000 Vertical Machining Center and NH5000 Horizontal Machining Center, developed based on a completely new design concept, which we are expanding to other models. Also, to oversee software development and analytical techniques, the Digital Technology Laboratory (DTL) was opened in California, USA, where user-friendly software is being developed.
With the 21st century upon us, the industrial world is in need of flexible and highly efficient production systems that can meet today's rapidly diversifying market demands. With Information Technology, better services, sound machine tool technology and our dedication to quality, Mori Seiki will continue to help customers improve their productivity.
"We would like to compliment Ms. Jenny Chua who has been very helpful in the process of implementation."
by T. Takahashi
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