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Our Customers - Avis Rent a car
Avis Rent A Car System, Inc. and its subsidiaries
operate the world’s second largest general-use car rental business, providing
business and leisure customers with a wide range of services at more than 1,700
locations in the United States, Canada, Australia, New Zealand and the Latin
American/Caribbean region. Avis is recognized as the industry leader in applying
new technologies and is one of the world’s top brands for customer loyalty. In
Singapore, the office is staffed by a total of 21 personnel whose goal is to
leverage on the Avis brand worldwide to provide customers with the similar
impeccable service experience that is synonymous with the Avis brand. .
As Avis grew from strength to strength in Singapore since its establishment, it
gradually became evident that the company needed to adopt a more efficient means
of carrying out their financial accounting operations cum reporting. Two drivers
were seen to be creating the impetus for such a change. For one, the need for
instant or quick access to essential and up to date financial information on
Avis debtors and suppliers to enable management to make more profitable
decisions under compressed timeframes was definitely creating a push for Avis to
re-look at their current status quo. Furthermore, Avis was scheduled to move to
a LAN network environment in their new office and it was only imperative that
they looked into ways to leverage on their improved I.T infrastructure to run
their operations more efficiently. Before their planned move to the new office
premise, Avis was running on standalone computer architecture and its accounting
staff was performing its accounting operations using a DOS based financial
accounting software. Various accounting functions had to be done on separate PCs
without the option amongst users to share essential information. This had
resulted in Avis staff spending much time tallying the accounts manually and
having the need to constantly communicate with each other just to perform the
entire accounting function smoothly. Without the aid of any superior accounting
software, achieving further staff productivity appeared remote under this
circumstance.
With majority of Avis worldwide offices having migrated to ACCPAC financial
accounting systems successfully, ACCPAC was naturally the choice for Avis
Singapore who chose the ACCPAC Advantage Series as its new enterprise accounting
software to replace their outdated DOS accounting system. ACCPAC was recognized
by Avis management for its reliability, reputation, easy integration to in-house
systems and LAN networks.
ACCPAC financial accounting solutions was clearly making accounting operations
Easier, More Accurate And Flexible for users
With the successful implementation of ACCPAC financial accounting solutions at
their new office premises, Avis staff could now experience productivity gains
with their renewed ability to access essential information quickly to complete
their accounting work more efficiently and effectively. Top of mind benefit was
the doing away with the need for manual accounting tasks. Said the finance
executive” We could not now print out GST reports and this has definitely
enhanced our reporting work which unlike in the past, we have to do it
manually.” “We could also just open up the files online and extract the
information which is relevant to us. We need not go to our colleagues and ask
for the information to do our job.” added Suzie, Finance Manager at Avis.
The use of ACCPAC financial solutions has also greatly helped Avis staff detect
errors quicker. This has definitely quickened the pace of which errors like
duplicate entries of invoices and checks could be spotted and rectified, hence
improving overall accuracy in reports generated. This was made possible by the
prompt function found in the software which would highlight such errors to the
user when posting a batch, thus sparing them the torment and tedious work of
manually comparing entries after they have keyed the essential data into the
system.
ACCPAC was also given thumbs up for being a flexible system which allowed
amendments to be made before postings. This too helped save much hassle as
reverse entries and adjustments do not need to be made.
“With these features tailored to aid us in executing our accounting jobs, our
overall work experience has been enhanced.” chipped in a finance executive who
had been working with the ACCPAC software since it was first implemented at
their company.
ACCPAC was also giving management a head start in making more effective and
efficient decisions regarding budgeting and other critical issues
On the management front, ACCPAC was definitely welcomed for its up-to-date
reports which could be customised or tailored to their needs and requirements.
No longer do they need to wait for the end of the month to have accurate
information for analysis and decision-making. At the click of a button,
information like suppliers and debtors are instantly available. This was crucial
as it allowed management to run its operations more efficiently and effectively
by having analysis of key indicators made simpler for their immediate review.
Partnership with The World Management reaps short and long term returns for Avis
However, even with the best financial accounting software that any organization
could possess, little could have been achieved if there weren’t anyone in or out
of the organization who was knowledgeable enough about the ins and outs of the
software to deploy the software quickly and help the organization start reaping
considerable benefits subsequently. Ensuring competency in the use of the
software amongst staff, timely and effective technical support were some
critical issues needed to be dealt with immediately before any organization
could forge ahead with their software investment.
In this aspect, Avis too would have been less quick to realize true productivity
gains if not for The World Management, an ACCPAC Channel Partner whose superior
technical know made implementation of the ACCPAC Advantage Series seemed like a
breeze. More importantly however was their dedication to see through after the
implementation process to make sure that Avis was able to effective harness the
power of ACCPAC Advantage to get a head start in productivity at the finance
division at Avis. The importance of a vendor to see through the entire
implementation exercise and thereafter cannot be undermined. Said Suzie, “Back
in our previous office, we were running our DOS accounting software without
support from a trusted vendor and hence many times, we were not knowledgeable
about the tools available in the software and how to use them in our work. This
has prevented us from being able to effectively harness these tools to help us
perform our accounting operations more effectively. As a result, we depended
much on manual efforts to achieve our operational objectives which make us less
productive even with the system in place.” Added a finance executive” We could
not even print the invoice”
With unsurpassed professionalism and technical expertise acquired through the
years of helping numerous clients implement ACCPAC solutions, The World
Management knew exactly what was needed to help Avis forge ahead with the ACCPAC
financial accounting solutions. Avis staff was given thorough training on the
use of the ACCPAC software and this boosted their confidence in the use of the
software for their daily job. The World Management was also very helpful during
the entire training stint with Avis, answering various software questions to the
satisfaction and understanding of Avis staff. In the course, Avis staff was
better able to understand the restrictions of the software and how to
effectively use the available tools to perform their work more effectively.
The World Management also came in tops for their quick response time for any
technical query that were faced by Avis staff subsequently. Their ability to
rectify the situation quickly was highly commendable. As quoted from the
Executive liaising with World Management, “The staff are very approachable,
committed and dedicated, if need be they would even make a trip to our office to
solve our problems.”
While Avis staff was getting on track to familiarize with the ACCPAC financial
software, The World Management was already helping Avis look ahead at the
possibility of further integrating other new ACCPAC solutions at Avis. Said
Suzie, “The World Management was able to recommend new products e.g. like the
ACCPAY for our payroll and based on our needs were able to recommend us other
appropriate packages for our consideration.
With Avis now reaping returns from the use of ACCPAC financial accounting
software, ACCPAC CRM solution would be the next in line of consideration for
Avis.
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World Management Pte Ltd
