We provide annual hardware maintenance
contract which covers unlimited phone, email and onsite support. This
contract covers the reinstallation of operating system, maintaining
application, hardware fault-finding, scanning and removing of viruses. We
will safeguard your system by checking your server disk space, performance
and partitioning. We will identify issues that might lead to problem in the
coming months.
On-site
Help
TWM
On-site Help provides assistance with day to day technical matters relating to
your business software and system and ensures you that your business is
operating smoothly. Our consultants provide quality and efficient on-site
services.
Help Desk
Call Center
TWM Help
Desk provides assistance with day to day technical matters relating to your
business software and system and enables you that your business is operating
smoothly. Our consultants provide friendly and prompt help desk services. They
have the experience to provide you with quality level of support to ensure
your business running smoothly. TWM uses CRM software to log all help desk
calls. That will allows us to provide better customer service as all issues
are recorded and tracked.
Help Desk
Web Based Support
At TWM, we know the importance of receiving prompt support when you
have a technical issue, that is why TWM not only offer onsite and phone
support help but also remote dial-in support. This remote dial-in support
system ensures that problem can be solve without delay in waiting time and our
in-house consultants can view the actual problems through the web.
Call us now at 67419198.
or
Email us to find out more.